The most reliable route — for account, privacy, or rule-violation matters.
info@rentlab.geContact us
Have a question, a suggestion or a complaint? Here's how to reach us.
Messages on the platform
For a question about a specific item, ask the owner directly — that's the fastest route.
My conversationsNews and quick questions.
RentLab on FacebookNew listings and platform updates.
RentLab on InstagramResponse time
We usually reply within 1–2 working days. If it concerns fraud or safety, put "urgent" in the subject line.
What we can't help with
RentLab is not a party to any rental and does not process payments, so we cannot issue refunds or mediate a money dispute. We can review a report about a user or a listing and act on it where needed.